Administrative Support Specialist Floater/Immunization Coordinator

Posting Details

Position Information

Posting Number PG193696TM

Position Number 24SR400 Position Type Temporary Essential Job Duties

Primary Function of Organizational Unit

The purpose of Campus Health (CH) is to provide appropriate, affordable, accessible and high quality primary health care to eligible students, and provide a comprehensive disease-prevention and health promotion program in the NC State University community The major function of the CH is that of providing outpatient care to the 34,000+ NC State students. Some level of medical care or advice is available 24 hours a day, 7 days a week during the academic year beginning in August and ending in May. Hours of service vary during the summer and during holidays and student breaks.

Primary Purpose of Position

Float Coverage: responsible for providing float coverage to multiple areas within Campus Health both at main campus and primarily at Centennial campus and adheres to customer service/procedural expectations of each unit. Is a backup for Appointment and Immunization areas.

Understands general operation of appointments, access process, medical records and customer service including knowledge of protocols, Electronic Health Records (EHR), and importance of directing students to appropriate resources for management of reported illnesses and other medical needs. Applies knowledge necessary to provide answers to “frequently asked questions” related to appointment access during and after standard hours and for Campus Health (CH) in general. Uses general knowledge of program procedures, written policies, methods and practices to ensure solid, non-clinical judgment is used when assisting students.

Responds in a prompt, pleasant, professional manner to phone and in-person requests for appointments. Maximizes appointment availability through use of effective scheduling methods and use of written and staff resources. Revises provider schedules. Assist with patient check in as needed, assists with front desk duties at campus health locations primarily at Centennial reception. Fields telephone calls, conduct chart/ Health Form searches, assist with appointment preparation, scanning, filing, sfax, release of information and all other medical record related duties. Assist with special projects as needed.

Immunization Coordinator: Supports immunization coordinator functions; screening immunization documentation for compliance according to State of NC guidelines and CH guidelines, imports immunization records from NCIR, answers questions and responds to both secure and telephone messages.

Is Time Limited No If Yes, Appointment Length

Department Information

Job City & State Raleigh, NC

Department Campus Health

System Information

Classification Title Temporary-Clerical

Working Title Administrative Support Specialist Floater/Immunization Coordinator

Position Information

Requirements and Preferences

Work Schedule Monday - Friday, 8:00 am - 5:00 pm with rotating Saturday clinic 9:00 am - 12:00 pm

Other Work/Responsibilities Minimum Experience/Education

High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience

Department Required Skills

Strong customer service skills.

Good interpersonal and communication skills.

Attention to details and accuracy.

Strong ability to be flexible, multitask, and prioritize.

Preferred Years Experience, Skills, Training, Education

At least three years office support experience; preferably in a medical facility.

Knowledge and experience with Electronic Medical Record systems. Computer proficiency and competency.

Required License or Certification

N/A

Valid NC Driver's License required? No Commercial Driver's License Required? No

Recruitment

Recruitment Details

Anticipated Hiring Range $18.00-$20.00/hour

Recruitment Dates

Job Open Date 08/22/2023

Applicant Information

Quick Link https: // jobs.ncsu.edu/postings/187106

AA/EEO

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Supplemental Questions

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How did you learn of this opportunity?

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If you learned about this vacancy from "other source" or "other website", please provide the source.

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Applicant Documents

Required Documents

Resume

Cover Letter

Contact Information for References

Optional Documents