Administrative Support Specialist Floater/Immunization Coordinator

North Carolina State University
September 23, 2023
Offerd Salary:$18.00-$20
Working address:N/A
Contract Type:Open-ended
Working Time:Negotigation
Working type:N/A
Ref info:N/A
Posting Details

Position Information

Posting Number PG193696TM

Position Number 24SR400 Position Type Temporary Essential Job Duties

Primary Function of Organizational Unit

The purpose of Campus Health (CH) is to provide appropriate, affordable, accessible and high quality primary health care to eligible students, and provide a comprehensive disease-prevention and health promotion program in the NC State University community The major function of the CH is that of providing outpatient care to the 34,000+ NC State students. Some level of medical care or advice is available 24 hours a day, 7 days a week during the academic year beginning in August and ending in May. Hours of service vary during the summer and during holidays and student breaks.

Primary Purpose of Position

  • Float Coverage: responsible for providing float coverage to multiple areas within Campus Health both at main campus and primarily at Centennial campus and adheres to customer service/procedural expectations of each unit. Is a backup for Appointment and Immunization areas.
  • Understands general operation of appointments, access process, medical records and customer service including knowledge of protocols, Electronic Health Records (EHR), and importance of directing students to appropriate resources for management of reported illnesses and other medical needs. Applies knowledge necessary to provide answers to “frequently asked questions” related to appointment access during and after standard hours and for Campus Health (CH) in general. Uses general knowledge of program procedures, written policies, methods and practices to ensure solid, non-clinical judgment is used when assisting students.
  • Responds in a prompt, pleasant, professional manner to phone and in-person requests for appointments. Maximizes appointment availability through use of effective scheduling methods and use of written and staff resources. Revises provider schedules. Assist with patient check in as needed, assists with front desk duties at campus health locations primarily at Centennial reception. Fields telephone calls, conduct chart/ Health Form searches, assist with appointment preparation, scanning, filing, sfax, release of information and all other medical record related duties. Assist with special projects as needed.
  • Immunization Coordinator: Supports immunization coordinator functions; screening immunization documentation for compliance according to State of NC guidelines and CH guidelines, imports immunization records from NCIR, answers questions and responds to both secure and telephone messages.
  • Is Time Limited No If Yes, Appointment Length

    Department Information

    Job City & State Raleigh, NC

    Department Campus Health

    System Information

    Classification Title Temporary-Clerical

    Working Title Administrative Support Specialist Floater/Immunization Coordinator

    Position Information

    Requirements and Preferences

    Work Schedule Monday - Friday, 8:00 am - 5:00 pm with rotating Saturday clinic 9:00 am - 12:00 pm

    Other Work/Responsibilities Minimum Experience/Education

    High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience

    Department Required Skills

  • Strong customer service skills.
  • Good interpersonal and communication skills.
  • Attention to details and accuracy.
  • Strong ability to be flexible, multitask, and prioritize.
  • Preferred Years Experience, Skills, Training, Education

  • At least three years office support experience; preferably in a medical facility.
  • Knowledge and experience with Electronic Medical Record systems. Computer proficiency and competency.
  • Required License or Certification


    Valid NC Driver's License required? No Commercial Driver's License Required? No


    Recruitment Details

    Anticipated Hiring Range $18.00-$20.00/hour

    Recruitment Dates

    Job Open Date 08/22/2023

    Applicant Information

    Quick Link https: //


    NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.

    If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected].

    Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

    NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

    Supplemental Questions

    Required fields are indicated with an asterisk ().

  • How did you learn of this opportunity?
  • NCSU Website
  • Job Alert (automated email from our system)
  • NCSU Executive Search Services
  • Other Online Job Board
  • Carolina Job Finder / Employment Guide
  • Job / Career Fair
  • The Chronicle of Higher Education
  • Professional Journal
  • Print Advertisement (Newspaper / Periodical)
  • Radio / Television Advertisement
  • Professional Organization
  • Higher Education Recruitment Consortium (HERC)
  • Direct Contact from NCSU HR Representative / Recruiter
  • NCSU Employee Referral
  • Social Media (LinkedIn, Twitter, Facebook, Other)
  • Other
  • If you learned about this vacancy from "other source" or "other website", please provide the source.
  • (Open Ended Question)

    Applicant Documents

    Required Documents

  • Resume
  • Cover Letter
  • Contact Information for References
  • Optional Documents

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