Administrative Specialist #498515

Administrative Specialist #498515

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Position Information

Posting Number 20112650

Position Title Administrative Specialist #498515 FTE 1.00 Position Type Staff Department Accessibility Resource Center

Position Summary Information

Job Summary/Basic Function

Who We Are:

Lamar University is a diverse and accessible global university for life-long learners with a passion for broad-based community engagement. As a vital contributor to the socioeconomic wellbeing and resilience of the Gulf Coast region, our expertise is recognized locally and beyond. Lamar University is home to more than 17,000 students and is among the fastest growing Texas colleges and universities. LU is a member of The Texas State University System, which is the first higher education system of Texas and maintains the lowest average tuition and fees of any university system in Texas. With more than 100 degree options and a community that cares, Lamar students are always proud to be Cardinals.

Lamar University is committed to fostering a culture of diversity where students, faculty and staff of all backgrounds can learn, work, and serve.

About This Role:

This position provides complex administrative support to the Accessibility Resource Center (ARC). This job title provides customer service by taking incoming calls and routing calls to the correct office or person; answering questions from students, faculty, staff, and the public, processing e-mail requests for communication access for students who are Deaf or Hard of Hearing. Interprets and explains policies and procedures and resolves problems or complaints as necessary.

What You'll Do – Position Responsibilities

Performs administrative support functions in the Accessibility Resource Center with a focus on Communication Access

Work requires contacts with coworkers from other organizational units of the University, primarily non-department heads, and students, vendors, and the general public.

Resourcefulness is required to reach or adjust working agreements within departmental procedures and operating needs.

Tact and judgment are requirements in obtaining or giving information of a confidential nature.

Process and complete scheduling requests for communication access services for Deaf/Hard of Hearing students.

Process and complete student requests for alternative format course materials.

Facilitate purchase orders and vendor payment requests received by the department.

Assist with student scheduling, accommodations, alternative testing, and other related tasks.

Compiles data related to students with disabilities and actively participates in annual program outcomes for ongoing process evaluation and improvement.

Benefits:

At Lamar University one of the ways, we show value to our team members is by offering the following perks:

Health, dental & vision insurance

Life insurance

State of Texas Retirement plans

Tuition covered at 100% for employees, spouses and/or eligible dependent.

Paid time off – vacation, sick, and holidays.

Minimum Qualifications

What You'll Need to Succeed – Minimum Qualifications

High School Diploma/GED

One (1) year secretarial/clerical experience

One (1) year customer service experience

Effective communication and excellent customer service skills.

Highly organized.

Proficiency with word processing, database, and spreadsheets.

Strong confidentiality ethic.

Ability to handle multiple projects simultaneously, manage time efficiently, and prioritize tasks.

Demonstrate commitment to diversity, social justice, and cultural competence and the ability to work in a diverse environment.

General knowledge of ADA, ADAAA, and Section 504 of the Rehabilitation Act.

EEO Statement

Lamar University is An Equal Opportunity Employer

Veteran's Preference Statement

Lamar University is proud to provide employment preference to veteran applicants in accordance with Texas 805 Government Code, Section 657.003.

Preferred Qualifications Security Sensitive Statement

This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.

Salary $28,000 - $32,999 Work Hours

Application Information

Posting Date 04/12/2023

Close Date Open Until Filled Yes Special Instructions

Posting Specific Questions

Required fields are indicated with an asterisk ().

Are you claiming Veteran's Preference in accordance with Texas Senate Bill 805, Section 657.003? PLEASE READ IMPORTANT INSTRUCTIONS: To be considered for Veteran's Preference, applicants must complete and email to [email protected] a Standard Form 15 located at https: // www. opm.gov/forms/pdffill/sf15.pdf to include the required documents per the instructions on the form. Emails MUST also include position titles and posting numbers for each and every position applied for. APPLICANTS WHO FAIL TO EMAIL ALL REQUIRED DOCUMENTS BEFORE A POSTING CLOSES WILL NOT BE AWARDED VETERAN'S PREFERENCE.

Yes

No

Applicant Documents

Required Documents

Resume

Cover Letter

Optional Documents

Unofficial Transcript 1

Miscellaneous