Administrative Assistant
Department: Staff
Office: Grand Rapids
Location: Grand Rapids, MI
Job ID: 2383538
JOB TITLE : Administrative Assistant
CLASSIFICATION: Full-time, hourly
REPORTS TO: VP for Spiritual Formation & Christian Community
DEPT: Spiritual Formation & Christian Community
LOCATION: Corum
SUMMARY:
This position provides essential support to the Vice President for Spiritual
Formation & Christian Community (VP for SFCC) by coordinating administrative
tasks and projects, facilitating internal and external communication, and
working with student workers to effectively represent SFCC to various campus
stakeholders.
DUTIES AND RESPONSIBILITIES:
Other duties may be assigned.
Provide administrative assistance to the VP for SFCC
Manage and coordinate SFCC calendars (including primary responsibility for the SFCC calendar and VP/SFCC calendar)
Take notes for staff and leadership team meetings and flag items for follow-up
Correspond on behalf of the VP for SFCC as requested
Order business cards, nametags, and office supplies for SFCC staff
Manage SFCC information (address changes, housing records, student holds, etc.)
Coordinate SFCC facilities management (including scheduling of second floor Corum rooms)
Collect and process invoices, expense reports, credit card reconciliations, and check requests for payment
Effectively function as the initial point of contact and support for CU
students.
Field initial questions and walk-in appointments for appropriate referral and follow-up
Monitor and respond to email (including [email protected])
Monitor and respond to phone calls (including voicemail)
Coordinate meetings for title IX, student care and disciplinary follow-up in a FERPA-compliant manner
Effectively represent the SFCC department to other campus stakeholders.
Admissions – coordinate SFCC involvement in campus visit events and Welcome Day
Facilities – submit work orders and coordinate facilities scheduling
Business Office – assist with budget tracking and budget reports
Marketing – submit and track marketing requests, ensure updated information regarding SFCC in all marketing materials (catalog, website, viewbooks, etc.)
Food Service – submit requests for special events and facilitate clear communication regarding meal plans
Hire, support, and supervise the SFCC student desk workers as they:
Provide phone support and front-desk coverage
Coordinate filing of student records (with attention to and compliance with FERPA protocols)
Approve material to be posted on campus bulletin boards
Coordinate the reservation of display tables in the Corum
Provide logistical support to the chapel attendance process.
Ensure the accurate and timely maintenance of the chapel database (in coordination with IT staff)
Respond to initial student inquiries
Participate in the chapel attendance review team by providing logistical support to chapel accommodation requests
Follow-up on student attendance issues including the review of submitted make-up papers, assignment of fines, and coordination with the Business Office regarding fines and holds
Provide logistical support to the student leadership hiring process
Assist in the promotion and marketing of student leadership opportunities
Work with SFCC leadership to confidentially maintain the student leadership application materials
Coordinate communication with applicants for student leadership positions
Provide logistical support for hiring events (such as interview schedules and group interview meetings)
REQUIRED KNOWLEDGE, SKILLS and ABILITIES:
Associates degree required. Bachelor's degree preferred.
Office administration experience demonstrating organizational skills,
proactivity, and attention to detail
Proficiency in MS Office suite and capacity to quickly become proficient
in additional software applications
Excellent communication skills (verbal and written) and capacity for
customer service
Love for students and proven ability to relationally connect with them
Ability to multitask, produce accurate work in a timely manner and
independently manage assigned projects
Proven discretion and capacity to maintain a high level of confidentiality
ESSENTIAL QUALIFICATIONS:
A personal relationship with Jesus Christ and an active Christian
commitment.
A theology and Christian worldview that supports the values and mission of
Cornerstone University evidenced by an ability to affirm and exemplify the
university's doctrinal statement, “The Cornerstone Confession.”
Enthusiastic embrace of the Cornerstone University Identity, Mission and
Vision statements.
Review of candidates will begin immediately. Please apply online if you are
interested in this position. If you have any questions, you may email Human
Resources at [email protected]
Women, minorities and persons with disabilities are encouraged to apply.
