Administration Officer

University of Queensland
November 20, 2023
Offerd Salary:$74,378
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
  • UQ Library

  • Bring your experience working in a large organisation and excellent communication skills to work in in an autonomous role managing relationships between service providers and space occupants.

  • Achieve a work-life balance with 36 hours/wk, purchased leave, WFH + more.

  • Join our vibrant University Library to provide solutions in our spaces with a focus on student wellbeing.

  • Based at our St Lucia campus

  • About UQ

    As part of the UQ community, you'll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

    Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you'll have the opportunity to contribute to activities that have a lasting impact on our community.

    Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

  • 26 weeks paid parental leave or 14 weeks paid primary caregiver leave.

  • 17% superannuation contributions.

  • 17.5% annual leave loading.

  • Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.

  • Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.

  • On campus childcare options.

  • Cheap parking (from just $5 a day).

  • Salary packaging options.

  • About This Opportunity

    We are seeking a motivated and organised Administration Officer to support the effective and efficient operation of the Space and Site Services team of UQ Library.

    Reporting to the Client Experience Manager, Space and Site Services, the role is responsible for delivering a wide range of administrative processes in support of team outcomes.

    Duties and responsibilities include, but are not limited to:

    Facilities and Spaces

  • Identify Library maintenance problems and liaise between Library staff and students with UQ Property and Facilities to provide an effective outcome across all Library locations at St Lucia, Gatton, Herston, and PACE.

  • Maintain an overview of Library maintenance problems and provide solutions.

  • Manage all enquiries logged in the Client Relationship management system.

  • Maintain an overview of student use of Library spaces and respond to changes in demands.

  • Contribute to the Library student experience by identifying gaps to ensure our spaces work for students.

  • Administer the Library room booking system.

  • Assess and advise Library staff regarding signage and liaise with suppliers.

  • Assess and advise Library staff regarding furniture and equipment requirements and liaise with suppliers.

  • Liaise with Library staff and UQ Property and Facilities regarding cleaning and waste disposal issues.

  • Assist with library building and refurbishment projects.

  • Liaise with Property and Facilities Division, key Library staff and commercial suppliers about major and minor project works.

  • Security

  • Assist the Client Experience Manager, Space and Site Services with security matters including:

  • Administer proximity card access and automatic door programming in the UQ security system.

  • Act as Library's Key Custodian and maintain the key register.

  • Monitor and follow up theft reports and other security issues.

  • Workplace Health & Safety

  • Conduct Workplace Assessments in collaboration with the Resilience, Health Safety and Wellness Manager, and provide advice on corrective action required.
  • This is a full-time continuing position.

    At HEW level 5 , the full-time equivalent base salary will be in the range $74,378.89 to $82,842.92, plus a generous super allowance of up to 17%. The total FTE package will be up to $87,023.30 to $96,926.22 annually. As this role is covered by an Enterprise Agreement, you will also receive regular remuneration increases.

    About You

    You will have effective administration, coordination and interpersonal communication skills, effective organisational and time management skills and be committed to providing a high level of customer service.

    Selection criteria

  • A qualification in business or facilities related field or an equivalent combination of relevant experience and/or education/training.

  • Administrative experience particularly in relation to facilities and financial matters.

  • Working autonomously with good stakeholder management skills.

  • Experience in a University and/or Library environment.

  • Good analytical skills and attention to detail.

  • Good self-organizational skills and the ability to meet deadlines in a pressured environment and to work as part of a team.

  • Knowledge of Workplace Health and Safety Legislation and the University's Workplace Health and Safety policies or the ability to quickly acquire the knowledge.

  • Effective interpersonal and communication skills.

  • Well-developed digital capability and knowledge of or the ability to quickly acquire knowledge of UQ digital systems.

  • An ability and willingness to participate and contribute positively and effectively to the Library Student Experience team.

  • An ability to exercise tact, courtesy, judgement and maintain confidentiality.

  • Please note:

  • The University of Queensland Library reserves the right to transfer staff to any of its services.

  • Evening, weekend and/or roster work may/will be required.

  • In addition, the following mandatory requirements apply:

  • Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.

  • Background Checks: All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

  • Questions?

    For more information about this opportunity, please contact Barnaby Casson at [email protected]. For application queries, please contact [email protected] stating the job reference number (below) in the subject line.

    Want to Apply?

    All applicants must upload the following documents in order for your application to be considered:

  • Cover letter addressing the ‘About You' section.

  • Resume

  • Other Information

    At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on equity, diversity and inclusion. We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in the broader community, whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability. Accessibility requirements and/or adjustments can be directed to [email protected]

    If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.

    Applications close Monday, 20 November 2023 at 11.00pm AEST (Job Reference Number - R-31264). Please note that interviews have been tentatively scheduled for 24 November 2023.

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