Administration Officer (HEO 4)

University of South Australia
February 09, 2023
Offerd Salary:$67,739 - $76,139
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A


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  • Based in UniSA Creative across both City West and Magill campuses

  • Full-time, continuing position
  • Salary: $67,739 - $76,139 per annum (plus 17% superannuation)
  • About the Role

    The Administration Officer performs a broad range of administrative and operational duties. The position works as part of the Executive Services team and contributes to the effective operation of the Academic Unit.

    As a key professional staff member supporting the Academic Unit you will work closely with the Program Services team in particular to ensure the effective operation of the Academic Unit and make a positive contribution to the Unit in the delivery of world class teaching, research and education services.

    About UniSA

    The University of South Australia is Australia's University of Enterprise. Our culture of innovation is anchored around global and national links to academic, research and industry partners. Our graduates are the new urban professionals, global citizens at ease with the world and ready to create and respond to change. Our research is inventive and adventurous and we create new knowledge that is central to global economic and social prosperity.

    Core Responsibilities

  • Provide diary and email management support as required. Liaise with internal and external stakeholders to negotiate appointments
  • Implement systems and practices that facilitate forward planning, ensuring the necessary information for meetings and appointments
  • Assess, prioritise and prepare responses to all face-to-face, telephone and email enquiries. Redirect enquiries if necessary and follow up to ensure matters are well managed. Provide reception duties as required
  • Provide high-level support for planning and coordination of Academic Unit events and strategic initiatives including:
  • Preparing project/event plans, communication plans, design requirements, and event briefings
  • Preparing budgets and costings for events and initiatives
  • Drafting guest lists including researching external stakeholders and liaising with their offices
  • Coordinating meetings, seminars including preparing initiations, RSVPs, catering etc.
  • Implement and maintain systems and processes to ensure an effective, confidential and accessible electronic records management system of emails, files and other associated records. Ensure compliance with the University's policies, procedures and system requirements
  • Essential Skills and Experience

  • Post-secondary qualifications in a business or administrative related discipline or demonstrated experience in administrative support roles in a customer-oriented environment
  • Experience in providing excellent customer service, using problem solving skills and empathy while successfully resolving issues for a range of customers and situations
  • Demonstrable organisational skills including the ability to prioritise and manage competing demands
  • High level interpersonal and communication skills to liaise effectively and sensitively at all levels, both internally and externally, demonstrating professionalism and customer service with a diverse range of people and cultures
  • Demonstrated ability to produce a variety of high-quality written correspondence and presentations with high level attention to detail and the ability to provide editing and presentation assistance on a broad range of documentations
  • Advanced knowledge and experience in the suite of programs in Microsoft Office, SharePoint and experience in the establishment and maintenance of a records management system
  • Benefits

    Getting a great job working with the best is just the start. UniSA rewards its staff with a wide variety of benefits such as:

  • Generous superannuation contributions of 17%
  • Work Life flexibility including working from home, family responsibility leave and individual flexibility agreements
  • A range of salary packaging options, including vehicle leasing, laptops and car parking fees
  • Corporate health insurance
  • Staff study support
  • Culture

    As a University of Enterprise, we offer a dynamic and agile workplace culture, one that embraces challenges and thrives on breaking new ground. Our staff are creative and innovative thinkers, communicating with clarity, conviction and enthusiasm. We embrace diversity and inclusion in a vibrant, engaging environment. Our people are authentic, resilient, and influential, and we deliver results.

    How to Apply

    For a copy of the position description and to apply, please visit Working at UniSA. The online application form will list the specific selection criteria that you need to address.

    Please address your cover letter to Amra Delibasic, Consultant: Recruitment Central. For further information about the position or the recruitment process, please contact UniSA Recruitment Central on +61 8 8302 1700 or via email at [email protected] using job reference number 4810.

    Applications close: 11.30pm Thursday 9 February 2023

    Applications welcomed from Australian or NZ citizens, Australian permanent residents and those who have the legal right to work in Australia for the term of appointment.


    CLICK HERE to view the Position Description Opens in new window

    How to apply:

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  • UniSA is committed to developing a diverse workforce and a constructive enterprising culture in which everyone can thrive.

    For further support, contact Recruitment Central on +61 8 8302 1700 or email [email protected] and you will receive a response within one working day.

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