Administration/Customer Service - Talent Pool

Charles Sturt University
November 28, 2023
Offerd Salary:$65,926 to $71,565
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
Are you an administration or customer service professional and looking to start your career within higher education? Additional benefits including a range of generous leave options and corporate partners Family friendly and flexible workplace Campus locations include Albury-Wodonga, Bathurst, Dubbo, Orange, Port Macquarie and Wagga Wagga The Role Charles Sturt University offers a range of opportunities and career pathways for administration and customer service professionals. Opportunities exist across the University, supporting the University's strategies across a network of campuses. We are currently seeking expressions of interest from professionals who are keen to start their career within higher education and who operate at a high calibre, are adaptable and who demonstrate organisational commitment and alignment to our values. Administration and customer service positions are typically classified at levels 4 and 5. Level 4 - $65,926 to $71,565 pa (full time equivalent) plus superannuation. Level 5 - $73,820 to $80,592 pa (full time equivalent) plus superannuation To be eligible for the talent pool you must have: Relevant qualifications and/or experience in an administration or customer service environment Proficiency in Microsoft Office as well as experience using other software and web based applications in the workplace Highly developed communication skills and superior customer service Ability to work autonomously and as part of a productive team in a high volume environment Experience with interpreting and applying policy, rules and procedures About us We are a university of the land and people of our regions. True to the character of regional Australia we have gumption, we have soul and we collaborate with others. We develop holistic, far-sighted people who help their communities grow and flourish. The Wiradjuri phrase yindyamarra winhanganha means the wisdom of respectfully knowing how to live well in a world worth living in. This phrase represents who we are at Charles Sturt University – our ethos. It comes from traditional Indigenous Australian knowledge, but it also speaks to the mission of universities – to develop and spread wisdom to make the world a better place. Harnessing technology, we thrive as a distributed yet connected community, welcoming and engaging with people across Australia and the world. Charles Sturt University offers a great work-life balance, professional development opportunities and generous financial benefits. Charles Sturt University is an equal opportunity employer committed to diversity and inclusion. This is demonstrated through our Workplace Gender Equality Agency Employer of Choice Citation and our Athena SWAN Bronze Institutional Award. Charles Sturt is also a participating member in the Australian Workplace Equality Index. Applications are encouraged from Indigenous Australians; people with a disability; women (particularly for senior and non-traditional roles); people who identify as LGBTIQA+; and those from culturally and linguistically diverse backgrounds . This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position. Application requirements Expressions of interest are expected to be submitted online and attached a cover letter outlining your suitability and a CV. If you experience difficulties applying online, or require further information on completing the application process, please visit our how to apply page or contact us. Only expressions of interest of the highest quality will be considered for the talent pool and progress to the next stage of assessment. If you are selected for our talent pool, your CV and expression of interest will be retained and may be reviewed by our hiring managers. You may be contacted should opportunities become available that align with your skills and experience. We may also request your participation in other selection processes (for example written application and/or interview) to determine suitability for employment for a specific position. Please note, your expression of interest will be valid for a period of up to twelve months (12) from the date of submission. If you wish to be considered for a specific vacancy we encourage you to apply directly for that position via the jobs web page and address the selection criteria in the application form for that vacancy. Further Information Additional information is available in the position description or by contacting: David Heaney Talent Acquisition Consultant [email protected] 02 6338 4224 Closing Date: 11pm, 28 November 2023

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