Accommodation Support & Liaison Officer

Salary: Grade 5 (£25,742 - £29,605 p.a. depending on experience)

This role is available to current employees at the University of Leeds only.

This role will be based on the university campus, with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.

Are you committed to delivering a high level of customer service and are passionate about helping students with a range of visible and invisible disability requirements? Have you worked in a busy office environment? Do you have good organisation and communication skills?

Residential Services provides accommodation for around 8,500 University of Leeds students in self-catered and catered sites both on and off campus. We are an innovative service with a clear vision to provide some of the country's best student accommodation. Each year, we work to support hundreds of students who require a range of reasonable adjustments to help them enjoy their accommodation and succeed at the University of Leeds.

We are seeking an Accommodation Support & Liaison Officer who, with direction from the Accommodation Office Manager, will be responsible for providing a bespoke service to enquiring students and existing residents who require a range of specific support and reasonable/medical adjustments to their accommodation. The successful candidates will work to develop a professional one to one relationship with student residents providing support via email, over the phone and in person and will liaise with a number of departments in the University including Disability Support and Occupational Therapists when required. A rewarding position which supports the most vulnerable of students, this person will work alongside a second Accommodation Support & Liaison Officer and together will act as key contacts to each student.

To explore the post further or for any queries you may have, please contact:

Heidi Turner, Accommodation Office Manager

Email: [email protected]

Faculty/Service: Facilities Directorate School/Institute: Residential Services Category: Administrative and Clerical Support Grade: Grade 5 Salary: £25,742 to £29,605 p.a. Post Type: Full Time Contract Type: Ongoing Release Date: Friday 20 October 2023 Closing Date: Thursday 30 November 2023 Reference: FDRES1151

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