Accommodated Exam Facilitator

Mount Royal University
June 02, 2023
Offerd Salary:$45,312 - $57,383
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A

Job Title

Accommodated Exam Facilitator

Requisition #


Job Type

Permanent (for any group)

Position End Date (if applicable)


MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary)


About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. Mount Royal has carved out a distinct niche by offering smaller class sizes, a robust liberal education and unique undergraduate programs. Currently, more than 15,000 credit students choose from 13 bachelor degrees and 38 majors.

Mount Royal University is located in the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region in southern Alberta, which includes the Siksika, the Piikani, the Kainai, the Tsuut'ina and the Iyarhe Nakoda. We are situated on land where the Bow River meets the Elbow River. The traditional Blackfoot name of this place is "Mohkinstsis," which we now call the city of Calgary. The city of Calgary is also home to the Métis Nation.

Mount Royal University is committed to removing barriers and fostering the inclusion of voices that have been historically underrepresented or discouraged in our society. In support of our belief that diversity in our faculty and staff enriches the work, learning and research experiences for the entire campus community, we strongly encourage members of the designated groups (women, Indigenous Peoples, persons with disabilities, members of visible minorities, and diverse sexual orientation and gender identities) to apply and self-identify.

About the Department of Access and Inclusion Services

Creating an accessible, equitable and inclusive learning environment.

Mount Royal University is committed to access, equity and inclusion. Students who identify as belonging to one of the protected categories as defined by the Alberta Human Rights Act (AHR Act) are entitled to receive reasonable academic accommodations up to the point of undue hardship.

Our department assists the University in creating an accessible learning environment that encourages full participation in academic courses for students who are eligible for academic accommodations under the provincial human rights legislation.

Reasonable accommodations are tailored to the individual, flexible, and are determined by considering the barriers within the unique environment of a post-secondary institution.

We encourage student development and educate Mount Royal University about becoming a more accessible, equitable and inclusive learning environment.

About the Role

This is a permanent full-time role, Working Monday to Friday, 7 hour per day.

  • Maintain exam integrity; report all exam discrepancies and concerns in a timely and efficient manner
  • Welcome professors and receive and process a high volume of tests/exams/quizzes
  • Be familiar with the Duty to Accommodate and Human Rights legislation
  • Understand required accommodations for each exam and ensure that students receive the recommended exam accommodations on an individualized basis
  • Communicate regularly with the Exam Scheduler and the front counter Administrative Assistant
  • Thorough knowledge of, and ability to communicate examination processes with accuracy, caring and respect to all MRU stakeholders
  • Multi-task to monitor students writing different tests/exams with diverse accommodations
  • Maintain the faculty exam sign out book
  • Welcome students, ensure that students' personal belongings are stored, escort students to their assigned seating location, invigilate students throughout the writing of their tests/exams, collect completed tests/exams from students, file tests/exams
  • Maintain a professional and clean Exam Centre
  • Skills:

  • Ability to effectively multitask, work under time pressures, and meet deadlines while maintaining confidentiality
  • Highly organized with an eye for accuracy and detail
  • Focus on repetitive tasks for extended periods of time in a busy office environment
  • Able to handle a high level of activity and disruptions while completing detail-oriented tasks
  • Advanced critical thinking, analyzing and problem solving as well as decision-making competencies
  • High level: customer service, triage, organizational, and time management skills
  • Advanced oral and written communication skills
  • Be able and ready to face challenges head on
  • Ability to learn quickly and Independently
  • Ability to work in a team environment and independently
  • Computer skills: Highly proficient with MS Office Suite, Google Suite and the ability to learn new software and database programs
  • Exceptional intercultural competencies and customer service practices
  • Qualifications:
  • Two-year Diploma form a University
  • One to two years Post-Secondary related experience with a focus on customer service experience required
  • And/or equivalent education and experience
  • Demonstrated experience working in a fast-paced environment
  • Experience providing services to students experiencing disability related barriers at a Post-Secondary level
  • Equivalent education and experience may be considered
  • Work hours 7:30 AM to 3:30 PM Monday - Friday
  • What We Offer

    Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions.

    At Mount Royal University, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

    Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. Mount Royal University offers a competitive total compensation package including health and dental benefits, pension, health and personal spending accounts, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped Recreation Centre.

    Our campus offers the convenience of a full medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, fitness classes, climbing, aquatics, sports, tournaments and certifications for students, employees and the public.

    Union: MRSA

    Classification: SAD05 - Administrative Support V

    Salary: $45,312 - $57,383/year

    Closing Date: June 2/2023 (Interviews June 20 and 21, 2023)

    A cover letter and resume should be submitted in one .pdf document. Please title your .pdf document as follows: Last Name, Requisition Number.pdf (ex. Smith, 999999.pdf).

    We thank all applicants for their interest. Only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Mount Royal University hires on the basis of merit and is strongly committed to fostering diversity as a source of excellence, intellectual and cultural enrichment, and social strength. We welcome applications from those who would contribute to the further diversification of our staff, faculty and their scholarship including but not limited to Indigenous Peoples, women, persons with disabilities and persons of any sexual or gender identity, ethnic, national or socio-economic background, religion or age.

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