Offerd Salary:£33,706 - £40,588
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Job Ref.:N/A
Access Manager Band 6

Main area

Cancer Care


Band 6




Full time - 37.5 hours per week

Job ref



Southampton General Hospital




£33,706 - £40,588 pa

Salary period



29/11/2022 23:59

Interview date

Job overview

An exciting opportunity has arisen in Cancer Care for an Access Manager to join our team. We are looking for a motivated and enthusiastic individual with an interest in data, performance and service improvement.

Cancer Care is a compassionate, dynamic and high-profile care group which covers a wide range of specialties from treatments for patients with cancer, including chemotherapy and radiotherapy as well as being a Regional Bone Marrow Transplant Unit. We are also the Regional Primary Treatment Centre for Teenagers and Young Adults with cancer.

Main duties of the job

Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.

For an overview of the main duties of the role please see the ‘Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.

Working for our organisation What we can offer you

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.

All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

Detailed job description and main responsibilities Your Responsibilities What you'll do

Create and maintain detailed demand and capacity plans to inform operational management, future service developments and business planning. This will include liaising with Partnerships and Income Management, and developing working monitoring reports for all elective activity.

Develop and implement a system for approving clinic cancellations and reductions to minimise the impact on service delivery.

Produce regular and ad hoc reports for the Care Group on divisional performance, including analysis of current performance and recommendations for action or improvement.

Analyse and resolve patient information system data quality errors, investigate errors to minimise unreported activity, and resolve problems associated with mapping divisional activity to national codes.

Lead the validation of all patient information and communication related to the booking process.

What we're looking for

The successful candidate will have experience of dealing with large amounts of complex data and experience of managing targets including RTT, cancer and diagnostics.

The successful candidate will be adaptable, have excellent organisational and prioritisation skills, have excellent communication skills, a good attention to detail and problem-solving abilities.

The successful candidate will work well as part of a team, be professional and personable at all times, able to multi-task as well as being able to work under pressure.

Additional information

Interviews will be held on Thursday, 8th December 2022

Should you have any queries, please use the contact details below to get in touch.

Person specification Qualifications / training required Essential criteria
  • GCSE English and Maths minimum grade C, or equivalent qualification
  • Evidence of continuing personal/professional development
  • Desirable criteria
  • Degree level qualification or equivalent experience
  • Service improvement training
  • Previous or relevant experience necessary Essential criteria
  • Knowledge of NHS policy in relation to access targets
  • Experience of leading and implementing service improvement projects
  • Experience of dealing with non-routine and complex problems, progress chasing and resource management
  • Experience of dealing with large amounts of complex data
  • Experience of analysing and evaluating existing processes and instigating changes/improvements where required, as well as designing and implementing new procedures where required
  • Desirable criteria
  • Significant experience of managing targets including RTT, cancer and diagnostics
  • Previous experience working in an acute hospital setting
  • Knowledge of the UHS Access Policy and experience of its implementation
  • Experience of contributing to the design and implementation of cost improvement programmes
  • Aptitudes and skills required Essential criteria
  • Ability to work with minimal supervision and on own initiative
  • Excellent written and verbal communication skills
  • Ability to learn and assimilate complex information quickly
  • Ability to work to deadlines, prioritise and multitask
  • Ability to think through problems logically and determine workable solutions in line with policy and procedure
  • Excellent attention to detail and accuracy of work
  • Ability to concentrate for long period when working with complex data across different systems
  • Special requirements of the post Essential criteria
  • Ability to quickly form good working relationships with staff at all levels of seniority
  • Ability to share knowledge with others in an accessible way
  • Friendly and approachable manner
  • Polite, patient and diplomatic
  • Values and behaviours Essential criteria
  • Patients First
  • Always Improving
  • Working Together
  • Please be advised that this vacancy may close earlier than stated if we receive a large number of applications. We will not accept any applications or queries via agencies, under any circumstances.

    For more information about our Trust

    Head to our careers portal where you'll find information about:

    - Our values and vision - Our services and teams - Benefits we offer our staff - UK professional body registration - Information about our city - Relocating to Southampton - Our fantastic staff and their work

    To find out what our staff think about working here, you may also wish to look at our most recent friends and family test and NHS staff survey results, or our latest CQC report.

    Getting to work - our travel promise

    Getting to work should be as easy as possible and that's why we have introduced the UHS travel promise – a commitment from the Trust that we will provide reasonable travel options for every member of staff. Every member of staff can apply for a permit to use our park & ride facility. Eligibility for on-site parking is dependent on the nature and requirement of the role. All staff can also access a range of discounted benefits relating to travel including reduced price bus tickets, purchase of salary sacrifice bikes and ultra-low emission cars.

    Our commitment to equality

    Equality remains at the centre of our policymaking, service delivery, and employment practice, giving all employees equal opportunity to develop, apply for promotions, and have working arrangements that enable them to achieve a manageable work-life balance.

    UHS actively promotes a work environment free from harassment and discrimination and provides training for managers and staff to ensure this happens. We also closely monitor recruitment activity, training, development, and employment practices to ensure equality of practice with regard to race, colour, ethnic or national origin, religion or belief, gender, sexual orientation, disability, marital status and age.

    How and why we use your information

    The Trust is under a duty to protect the public funds it administers, and to this end may use the information you have provided on this form for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.

    The European General Data Protection Regulations enhances individuals' rights and safeguards all of their data in place under the DPA. Please click here to see how and why we store your information.

    Find us on social media, we're on: Facebook, Twitter, Instagram, and LinkedIn

    Employer certification / accreditation badges Documents to download
  • Job Description (PDF, 459.0KB)
  • Person Specification (PDF, 153.2KB)
  • Apply online now

    Further details / informal visits contact


    Amy Tucker

    Job title

    Associate Operations Manager

    Email address

    Telephone number

    If you have problems applying, contact


     If you have problems with the

    online application form please contact Recruitment Support Services Open Monday to Friday 08:30am to 5:30pm


     01629 690826

    From this employer

    Recent blogs

    Recent news