Academic Support Officer

University of Melbourne
February 01, 2023
Offerd Salary:$76,886 - $88,312
Working address:N/A
Contract Type:Other
Working Time:Part time
Working type:N/A
Ref info:N/A
Academic Support Officer

Job no: 0053186 Location: Parkville Role type: Part time (0.8FTE); Fixed-term Faculty: Faculty of Science Department/School: School of Geography, Earth and Atmospheric Sciences/School of Ecosystem and Forest Sciences Salary: UOM 5 – $76,886 - $88,312 p.a. (pro rata for part-time) plus 17% super

The University of Melbourne would like to acknowledge and pay respect to the Traditional Owners of the lands upon which our campuses are situated, the Wurundjeri and Boon Wurrung Peoples, the Yorta Yorta Nation, the Dja Dja Wurrung People. We acknowledge that the land on which we meet and learn was the place of age-old ceremonies, of celebration, initiation and renewal, and that the local Aboriginal Peoples have had and continue to have a unique role in the life of these lands.

About the Faculty of Science https: //

Science at Melbourne is a global leader across fundamental and impactful scientific research and education. Science begins with curiosity, and we are dedicated to understanding the universe from the level of sub-atomic particles to the solar system. We aim to be leaders who positively impact the community locally and globally, addressing major societal issues from climate change to disease. Our discoveries help build an understanding of the world around us.

Our strength is our breadth of expertise. We are the second largest faculty in the University comprising seven schools: Agriculture, Food, Forest & Ecosystems Sciences, BioSciences, Chemistry, Geography, Earth & Atmospheric Sciences, Mathematics & Statistics, Physics and Veterinary Science.

About the Role The Academic Support Officer provides high quality administrative support for the faculty's academic programs within the Office for Environmental Programs (OEP), School of Geography, Earth and Atmospheric Sciences (SGEAS) and School of Ecosystem and Forest Sciences (SEFS).

The role provides policy and procedural advice to the OEP staff and student- related central staff in all matters relating to student progression. Additionally, the role provides quality administrative support to course conveners and students and implements effective processes for academic programs administration in the OEP. The Officer operates in a busy front-house environment with competing demands and is a key interface between students, staff, and the school.

This role reports to the School Operations Manager (SGEAS), with reference to the Director of the OEP and the Academic Support Services Team as required.

Responsibilities include:

  • Providing comprehensive support in all student administration, and ensuring all advice is consistent, timely and based on university policies and procedures, including but not limited to, maintaining the student/supervisor database, coordinating OEP based assessment, seminars, subject experience surveys
  • Providing support and management of the course planning process for incoming and current graduate students, including ensuring regular review of handbook information, design of LMS-based course planning tools, and management of the student booking system
  • Providing support for nominated OEP committees including organising meetings, preparation of agendas, taking, writing and distributing minutes and following up on actions required
  • About You You will have excellent interpersonal and communication skills and ability to deal with a range of people internal and external to the University, and the ability to work with people from diverse cultural backgrounds. You will be self-motivated and flexible, with the capacity to work autonomously and collaboratively as part of a team. You will have excellent attention to detail and ability to respond to competing demands and have well-developed oral and written communication skills.

    You will also have:

  • A completion of a degree without subsequent relevant experience, or an equivalent combination of education, training, and experience
  • Demonstrated experience in the provision of higher education student administrative support, with a capacity to exercise sound judgement, initiative and time management skills, prioritising tasks effectively
  • Experience in providing support to a range of committees
  • Demonstrated commitment to the delivery of excellent customer service and continuous improvement to the standard of service
  • To ensure the University continues to provide a safe environment for everyone, this position requires the incumbent to hold a current and valid Working with Children Check.

    Please note: To be considered for this role you must have current valid work rights for Australia.

    About the University The University of Melbourne is consistently ranked amongst the leading universities in the world. We are proud of our people, our commitment to research and teaching excellence, and our global engagement.

    Benefits of Working with Us In addition to having the opportunity to grow and be challenged, and to be part of a vibrant campus life, our people enjoy a range of rewarding benefits:

  • Flexible working arrangements, generous personal, parental and cultural leave
  • Competitive remuneration, 17% super, salary packaging and leave loading
  • Free and subsidised health and wellbeing services, and access to fitness and cultural clubs
  • Discounts on a wide range of products and services including Myki cards and Qantas Club
  • Career development opportunities and 25% off graduate courses for staff and their immediate families
  • To find out more, visit https: //

    Be Yourself We value the unique backgrounds, experiences and contributions that each person brings to our community and encourage and celebrate diversity. First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.

    Join Us!

    If you feel this role is right for you, please submit your application including a brief cover letter, your resume and your responses against the selected key selection criteria (found below) for the role.

    1. Demonstrated experience in the provision of higher education student administrative support, with a capacity to exercise sound judgement, initiative and time management skills, prioritising tasks effectively. 2. Demonstrated self-motivation and flexibility, with the capacity to work autonomously and collaboratively as part of a team. 3. Demonstrated excellent attention to detail and ability to respond to competing demands.

    ^For information to help you with compiling short statements to answer the selection criteria and competencies, please go to https://

    We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require any reasonable adjustments with the recruitment process, please contact us at [email protected]

    Advertised: 18 Jan 2023 12:05 AM AUS Eastern Daylight Time

    Applications close: 01 Feb 2023 11:55 PM AUS Eastern Daylight Time

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