Position Title Academic Support Coordinator
Posting Number S0001023
Location Hybrid - Chicago
Open Date 02/14/2023
Open Until Filled? Yes
Job Type Full-Time
The Academic Support Specialist organizes and delivers services that support
the academic success of Roosevelt University students. This position will
coordinate key retention initiatives housed in the Learning Commons (LC),
including the scheduling and oversight of accommodation testing, the Early
Alert/Progress Report process, and serving as the point person for data
collection and review as part of the assessment of Learning Commons services
The Academic Support Coordinator will be supervised by the Director of Student
Access and Academic Engagement and will work with work with the entire
Learning Commons team on the marketing of services, and in coordinating and
supporting in various capacities of departmental initiatives.
Oversee scheduling and monitoring of accommodation testing
Assist with updating the language on accommodation letters, IR posts,
Work with the director to review and make processes more efficient and
effective (testing protocol, tutoring surveys, mentor matching) and
Coordinate with the Director to update the Peer Mentor program and hire,
train and supervise peer mentors.
Serve as point person for data collection
Liaison with other faculty/staff/departments for holistic student needs
(e.g., extended absences, tutoring, course selection, advising, housing)
Assist with media and institution-wide communication regarding Learning
Commons/Disability Services (Inside Roosevelt, Instagram, Laker Connect,
Receive and manage requests for Accommodations
Work with the team to oversee the LC email account, schedule tutor
appointments, schedule intake meetings, questions about accommodations,
match with a mentor)
Manage testing center (print the tests, proctor exams, scan and email to
Manage Early Alerts/Progress Reports assigned to the LC
Mass email communications to students using our services
Send reports to folks who request them (Athlete study tables, faculty
issuing extra credit for utilizing services, etc.)
Participate in tabling events (Admitted Student Days, Preview Days)
Outreach to Admitted Students to advertise Disability Services
Assist in limited accommodations (reader/scribe for exams, converting
PDFs for vision-impaired students, assist
with university forms that are not accessible)
Assist in managing online presence (Inside Roosevelt, webpage updates)
This is a full time, at-will, non-exempt role located at the Chicago campus.
This position reports to the Director of Student Success and Academic
COVID -19 Vaccination Policy: Roosevelt University requires all new
hires to be compliant with our COVID-19 vaccination policy, found at the
COVID-19 website. Documentation will be required should an offer of employment
Title IX Contact Information: Federal Title IX policy requires that
all colleges and universities make known the contact information for the
person responsible for coordinating its efforts to comply with Title IX
regulations. At Roosevelt University, the Title IX Coordinator is Shana Ware.
Her office is in the Auditorium Building of the Chicago campus, 430 S.
Michigan Avenue, 204A. She can be reached at (312) 341-3761 or
[email protected] Do not contact this email address for inquiries
about your job application; if you have questions, you may email
Knowledge, Skills and Abilities Required
Bachelor's Degree in Psychology, Social Work, Education, Counseling, or
Proficiency using word processing, spreadsheets, databases, various
software programs, and computer troubleshooting.
Experience working with people from diverse backgrounds and abilities.
Good organizational, communications, and customer service skills.
Years of Experience Required 0-2
Required Education Bachelor's Degree
See knowledge, skills and abilities above
Two years of working in a higher education setting, testing center or case
Standard office equipment (computer, copier, phone, etc)
Normal climate-controlled office environment is provided. Job is largely
sedentary, but there is a need to move about the office and buildings
frequently. Occasional bending, stooping, lifting, pushing and/or pulling is
required (typically less than 10 pounds of weight or pressure). Regular use
of desktop computer is required, calling for frequent hand/wrist movement and
repetition. Moderate level of stress.
Priority Application Instructions
Departmental Contact Information
Essential Job Functions
Posting Specific Questions
Required fields are indicated with an asterisk ().
Do you have an earned Bachelor's degree?
Please rate your proficiency using word processing, spreadsheets, databases, various software programs, and computer troubleshooting:
5 - Highly proficient
4 - Very proficient
3 - Proficient
2 - Somewhat proficient
1 - New to using programs, computers and software.
Tell us about your professional experience working with people from diverse backgrounds and abilities:
(Open Ended Question)
What are your salary expectations? Please provide a range.
(Open Ended Question)
Roosevelt University's COVID-19 vaccination policy requires all new staff to be fully vaccinated (including a booster shot if eligible) from COVID-19 at the time of hire, or have an approved medical or religious exemption. Individuals who received the Johnson & Johnson vaccine are eligible for a booster shot 2 months after their initial dose, and individuals who received Moderna or Pfizer-BioNTech vaccines are eligible 5 months after completion of the two-shot series. Additional details about these requirements and procedures, including legitimate, approved medical and religious exemptions, may be found on our COVID-19 website. If an offer of employment is extended, you will be required to submit proof of documentation, or request an exemption based on a legitimate medical or religious reason. Please indicate you have been made aware of our policy.
I have been made aware of Roosevelt's COVID-19 vaccination policy.
List of References