Academic Support Coordinator

Roosevelt University
March 17, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Open-ended
Working Time:Full time
Working type:N/A
Ref info:N/A
Posting Details

Position Information

Position Title Academic Support Coordinator

Category Administrative Position Number Posting Number S0001023 Location Hybrid - Chicago Open Date 02/14/2023 Close Date Open Until Filled? Yes Job Type Full-Time Working Hours Position Summary

The Academic Support Specialist organizes and delivers services that support the academic success of Roosevelt University students. This position will coordinate key retention initiatives housed in the Learning Commons (LC), including the scheduling and oversight of accommodation testing, the Early Alert/Progress Report process, and serving as the point person for data collection and review as part of the assessment of Learning Commons services and initiatives.

The Academic Support Coordinator will be supervised by the Director of Student Access and Academic Engagement and will work with work with the entire Learning Commons team on the marketing of services, and in coordinating and supporting in various capacities of departmental initiatives.

  • Oversee scheduling and monitoring of accommodation testing
  • Assist with updating the language on accommodation letters, IR posts, signage, etc.
  • Work with the director to review and make processes more efficient and effective (testing protocol, tutoring surveys, mentor matching) and implement changes
  • Coordinate with the Director to update the Peer Mentor program and hire, train and supervise peer mentors.
  • Serve as point person for data collection
  • Liaison with other faculty/staff/departments for holistic student needs (e.g., extended absences, tutoring, course selection, advising, housing)
  • Assist with media and institution-wide communication regarding Learning Commons/Disability Services (Inside Roosevelt, Instagram, Laker Connect, event advertising)
  • Receive and manage requests for Accommodations
  • Work with the team to oversee the LC email account, schedule tutor appointments, schedule intake meetings, questions about accommodations, match with a mentor)
  • Manage testing center (print the tests, proctor exams, scan and email to professors)
  • Manage Early Alerts/Progress Reports assigned to the LC
  • Mass email communications to students using our services
  • Send reports to folks who request them (Athlete study tables, faculty issuing extra credit for utilizing services, etc.)
  • Participate in tabling events (Admitted Student Days, Preview Days)
  • Outreach to Admitted Students to advertise Disability Services
  • Assist in limited accommodations (reader/scribe for exams, converting PDFs for vision-impaired students, assist
  • with university forms that are not accessible)
  • Assist in managing online presence (Inside Roosevelt, webpage updates)
  • This is a full time, at-will, non-exempt role located at the Chicago campus. This position reports to the Director of Student Success and Academic Engagement.

    COVID -19 Vaccination Policy: Roosevelt University requires all new hires to be compliant with our COVID-19 vaccination policy, found at the COVID-19 website. Documentation will be required should an offer of employment be made.

    Title IX Contact Information: Federal Title IX policy requires that all colleges and universities make known the contact information for the person responsible for coordinating its efforts to comply with Title IX regulations. At Roosevelt University, the Title IX Coordinator is Shana Ware. Her office is in the Auditorium Building of the Chicago campus, 430 S. Michigan Avenue, 204A. She can be reached at (312) 341-3761 or [email protected] Do not contact this email address for inquiries about your job application; if you have questions, you may email [email protected]

    Knowledge, Skills and Abilities Required

  • Bachelor's Degree in Psychology, Social Work, Education, Counseling, or related field.
  • Proficiency using word processing, spreadsheets, databases, various software programs, and computer troubleshooting.
  • Experience working with people from diverse backgrounds and abilities.
  • Good organizational, communications, and customer service skills.
  • Years of Experience Required 0-2 Required Education Bachelor's Degree Certification/Licensure Required Minimum Qualifications

    See knowledge, skills and abilities above

    Preferred Qualifications

  • Two years of working in a higher education setting, testing center or case management.
  • Bilingual (English/Spanish)
  • Equipment Operated

    Standard office equipment (computer, copier, phone, etc)

    Working Conditions

    Normal climate-controlled office environment is provided. Job is largely sedentary, but there is a need to move about the office and buildings frequently. Occasional bending, stooping, lifting, pushing and/or pulling is required (typically less than 10 pounds of weight or pressure). Regular use of desktop computer is required, calling for frequent hand/wrist movement and repetition. Moderate level of stress.

    Priority Application Instructions Departmental Contact Information

    Essential Job Functions

    Posting Specific Questions

    Required fields are indicated with an asterisk ().

  • Do you have an earned Bachelor's degree?
  • yes
  • no
  • Please rate your proficiency using word processing, spreadsheets, databases, various software programs, and computer troubleshooting:
  • 5 - Highly proficient
  • 4 - Very proficient
  • 3 - Proficient
  • 2 - Somewhat proficient
  • 1 - New to using programs, computers and software.
  • Tell us about your professional experience working with people from diverse backgrounds and abilities:
  • (Open Ended Question)

  • What are your salary expectations? Please provide a range.
  • (Open Ended Question)

  • Roosevelt University's COVID-19 vaccination policy requires all new staff to be fully vaccinated (including a booster shot if eligible) from COVID-19 at the time of hire, or have an approved medical or religious exemption. Individuals who received the Johnson & Johnson vaccine are eligible for a booster shot 2 months after their initial dose, and individuals who received Moderna or Pfizer-BioNTech vaccines are eligible 5 months after completion of the two-shot series. Additional details about these requirements and procedures, including legitimate, approved medical and religious exemptions, may be found on our COVID-19 website. If an offer of employment is extended, you will be required to submit proof of documentation, or request an exemption based on a legitimate medical or religious reason. Please indicate you have been made aware of our policy.
  • I have been made aware of Roosevelt's COVID-19 vaccination policy.
  • Applicant Documents

    Required Documents

  • Resume
  • Cover Letter
  • List of References
  • Optional Documents

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