Academic Success Coordinator

South University
September 22, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A
Academic Success Coordinator

South University Montgomery, AL, 5355 VAUGHN ROAD, Montgomery, Alabama, United States of America Req #2187

Monday, August 21, 2023

What's next for you is the first priority for us! With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population.

Our 120-year story—past, present and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University. Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them. Our small classes feature hands-on experiences that not only shape students' skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.

Visit www. today to learn more about what makes us stand apart as a place to Belong, Believe and Become , a place where you can make a difference in the lives of students eager to learn and grow.

South University, the right direction for a brighter future.

Benefits :





Tuition Assistant Program

Long/Short Term Disability

Life Insurance

Employee Assistance Program

401K Match

Generous Paid Time Off

12 Paid Holidays

includes domestic partner coverage


The Academic Success Center Coordinator will play a key role in creating and supporting a campus culture that values and rewards excellence in student support. The Coordinator is responsible for managing the operations and activities of Academic Success Center. This position will provide vision and leadership to support student learning on campus and online.

The Coordinator will work closely with instructional and peer tutors, instructional librarians, faculty, and staff, to support student learning and early career engagement. The Coordinator supports efforts to improve student persistence, retention, and completion rates through interactive processes designed to assist students with overcoming barriers to success.

Incumbent must assure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking, and expansion.


  • Hire, train, supervise and schedule tutor coverage for the entire term. Comply with Human Resources on staffing issues (i.e. time sheet management, hiring, and terminations). Monitor tutoring activity (at- risk, special needs, contract, appeal mandates).
  • Oversee the planning and implementation of both supplemental learning activities and co-curricular activities on campus i.e. student tutoring and mentoring programs.
  • Provide leadership, guidance, and strategies for identifying at-risk students through Continuing Student Review meetings.
  • Research academic interventions and incorporate national best practices, programs, and activities.
  • Coordinate academic and non-academic resources and referrals for students experiencing academic or personal difficulties.
  • Participate in New Student Orientation, Strategies for Success (UVC1000), College Resource Fairs, and other activities that improve student preparedness for coursework and awareness of the Academic Success Center.
  • Ensure students are aware of, and able to access, the learning management system and all learning resources (physical and digital).
  • Utilize assessment tools and reports to continuously improve the effectiveness of established programs, student learning outcomes and retention to graduation.
  • Develop programs and activities that support successful student outcomes, such as student recruitment efforts, retention to graduation, progression to professional phases of program curriculum, obtaining internships or experiential education, successful re-entry after withdrawing, licensure/professional examination pass rates and employment after graduation.
  • Coordinate strong collaborative relationships with college partners, resource agencies, professional organizations, and other community stakeholders.
  • Provide course proctoring for a maximum of 8 hours per week as assigned.
  • Other duties as assigned.
  • Knowledge, Skills and Abilities:

  • Masters in higher education, teaching, instructional design/development or related field
  • At least 3 years of experience in tutoring, in an educational environment
  • Knowledge of faculty development tools, techniques, trends, first year experience principles, online content delivery, professional development and assessment requirements
  • Experience in assessment of learning outcomes in the classroom
  • Documented experience successfully working with at-risk students across the curriculum
  • Excellent communication skills, both verbal and written
  • Strong interpersonal and collaborative skills with student and staff populations, academic units
  • Superior organization, administrative, prioritization, and self-motivation skills
  • Strong computer skills, including MS Office Suite
  • Strong motivational and management skills
  • Knowledge base of outcomes based curricular design and program development, assessment of learning outcomes, student centered learning, and effective online teaching methodologies
  • Ability to interact effectively as a leader and member of a team and work collaboratively with other departments
  • Ability to listen to customers (e.g. staff, etc.) and to understand and respond positively to their requests
  • Ability to adapt to changing assignments and multiple priorities
  • Ability to manage multiple tasks and successfully meet deadlines

    The duties and characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.

    South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.

  • Job Family All Positions
  • Required Education Master's Degree
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