Posting Details
Posting Information
Posting Number PG192810EP
Internal Recruitment No
Working Title Academic Advisor
Anticipated Hiring Range $37,500 - $45,000 (30 hours/week)
Work Schedule Monday - Friday (Hours May Vary, 30 hours/week)
Job Location Raleigh, NC
Department Department of Electrical and Computer Engineering
About the Department
The Department of Electrical and Computer Engineering (ECE) has as its
mission the accumulation, generation and dissemination of knowledge in
Electrical and Computer Engineering. Central to the mission is a high quality
research and educational program that benefits our students, the State of
North Carolina, the nation and the world. The Department acts as a focal point
for development, growth and entrepreneurship. The national and international
reputation of the Department facilitates future growth in areas of fundamental
economic importance to the State. As one of the largest engineering
departments in the College of Engineering, ECE has almost 1,900 students
enrolled and has elite faculty recognized at the highest levels.
Essential Job Duties
General Scope of Duties:
The purpose of this position is to support the educational mission of the
department with administrative duties, undergraduate advising, and
managing undergraduate scholarships and the study abroad database.
This position reports directly to the Coordinator of Advising (COA). In
addition to advising, this position assists the COA by managing the
undergraduate student services office and serves as a resource on
undergraduate policies for ECE faculty, staff, and students.
The main duties of this position are to:
Advise a portion of the Electrical Engineering and Computer Engineering students,
Create and maintain a study abroad database,
Award undergraduate students scholarships within ECE, and
Assisting ECE Academic Advisors during pre-registration advising.
Communication
Answer general student questions.
Manage the undergrad email account and the Undergrad Portal known as
myECE.
Assist with organizing and scheduling Departmental tours by partnering
with the ECE Ambassadors.
Know how to send a compassionate email to struggling students letting them
know they need to change their planned classes or degree plan.
Manage the ECE 200 lab.
This person should be able to communicate effectively in a group setting.
Knowledge of the course ECE 200 and the ability to communicate with
students to get them prepared for the lab.
Student Service
Copy advising forms, remove holds, and manage the online advising system.
Verify students meet the prerequisites to take ECE classes. Remove
students who do not meet prerequisites from ECE courses and send an email
notification that they were removed from the course.
Coordinate efforts for students needing an additional attempt in a course.
Provide students with the online appeal form and answer questions along
the way.
Process Curriculum Change requests when students wish to change majors
within ECE.
Problem Solving
Copy advising forms, remove holds, and manage the online advising system.
Verify students meet the prerequisites to take ECE classes. Remove
students who do not meet prerequisites from ECE courses and send an email
notification that they were removed from the course.
Coordinate efforts for students needing an additional attempt in a course.
Provide students with the online appeal form and answer questions along
the way.
Process Curriculum Change requests when students wish to change majors
within ECE.
Knowledge of Google Sheets and Google Forms. Organization skills are a
must to accomplish awarding scholarships. Ability to learn quickly or have
a working knowledge of University Policies to assist students in adding
classes.
Planning and Organizing
Create a database of approved transfer classes for the study abroad office
and for ECE students to utilize when planning to study abroad.
Schedule rooms for faculty as requested using the University system,
Astra.
Strong communication skills to correspond with the general public and ECE
Ambassadors to schedule and confirm tour dates. Ability to learn quickly
or have existing knowledge of room scheduling systems, like Astra. Google
Drive and Excel knowledge are required.
Advising
Advise a portion of the ECE students, including suggesting courses to
take, knowledge of classes required for the degree, and recommended course
load.
Run the prerequisite check 3 times a year and tactfully let students know
they will be dropped from a class.
Support the Coordinator of Advising & other ECE Academic Advisors in
advising ECE students when they are not around as they would support you.
Ability to learn quickly or have existing knowledge of the curriculum and
classes that should not be taken together. Quick learner. Be comfortable
with learning new websites and software, like Navigate, to schedule
appointments with students. Have customer service experience.
Other Responsibilities
Other duties as assigned.
Qualifications
Minimum Education and Experience
Relevant post-baccalaureate degree is required; candidates demonstrating
comparable independent research productivity will accept a relevant
undergraduate degree and 3 or more years of relevant experience in
substitution. May require a terminal degree and licensure.
Experience in working with students in an academic setting.
Experience working with a student information system and familiarity with
student records management, including applicable federal regulations that
impact confidentiality.
Other Required Qualifications
Ability to work with a diverse student, staff, and faculty population.
Strong verbal and written communication skills.
Strong organizational skills.
Ability to function well as part of a team and work effectively with
faculty, students, and other units on campus.
Ability to review and interpret policies to make independent decisions
within policy guidelines.
Proficient in Microsoft Office programs and Google Drive programs.
Preferred Qualifications
Previous experience in using the MyPack Student Service System, Pack
Assist Scholarship database, and EAB's Navigate software.
Required License(s) or Certification(s)
N/A
Valid NC Driver's License required No
Commercial Driver's License required No
Recruitment Dates and Special Instructions
Job Open Date 08/21/2023
Anticipated Close Date Open Until Filled
Special Instructions to Applicants
Applicants should submit a resume, cover letter, and names and complete
contact
information of three (3) professional references, including email addresses
and phone
numbers.
Position Details
Position Number 00110333
Position Type EHRA Non-Faculty
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 0.75
Appointment 12 Month Recurring
Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events Non Mandatory - Emergency Event
Department ID 140401 - Electrical & Computer Engr.
AA/EEO
NC State University is an equal opportunity and affirmative action employer.
All qualified applicants will receive consideration for employment without
regard to race, color, national origin, religion, sex, gender identity, age,
sexual orientation, genetic information, status as an individual with a
disability, or status as a protected veteran. Individuals with disabilities
requiring disability-related accommodations in the application and interview
process are welcome to contact 919-515-3148 to speak with a representative at
the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact
Human Resources at (919) 515-2135 or [email protected].
Final candidates are subject to criminal & sex offender background checks.
Some vacancies also require credit or motor vehicle checks. Degree(s) must
be obtained prior to start date in order to meet qualifications and receive
credit.
NC State University participates in E-Verify. Federal law requires all
employers to verify the identity and employment eligibility of all persons
hired to work in the United States.
Supplemental Questions
Required fields are indicated with an asterisk ().
How did you learn of this opportunity?
NCSU website
Craigslist
Indeed.com
Carolina Job Finder/Employment Guide
NC Works
Dress for Success
Technical/Trade School Program
Job Fair (Identify Job Fair in question #2 below)
Direct Contact from NSCU Representative (identify person in question #2 below)
Other
Monster.com
Other online job board
NCSU employee referral
Social Media (LinkedIn, Twitter, Facebook, Ohter)
If you learned about this vacancy from "other source" or "other website", please provide the source.
(Open Ended Question)
Application Materials Required
Required Documents
Resume
Cover Letter
Contact Information for References
Optional Documents
